Online Publishing (Microsoft Office Alternatives)

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Microsoft Alternatives

The competition between Google and Microsoft has been huge in the news recently. While it seems that the debate is centered on online advertising sales, there is a bigger rivalry going on that fuels this: Google has been trying to complete with Microsoft software for a few years now. Gmail was one of the first attempts, but they also jumped into the game when the rolled out Google Docs and Spreadsheets (now expanded to included PowerPoint-like Presentations).

Google is not the only company yo do this. Several companies have created online alternatives to Microsoft Office products. These websites use programming tricks to mimic several key functions of Word, Excel, PowerPoint, Outlook, and other Office products. Google Docs is probably the most well known. Zoho is probably the most comprehensive, with a large range of tools that other sites don’t have. Other sites, like Buzzword, are trying to start other alternatives. All of these sites offer basic Office-like functionality online. In time, they all claim that they will be able to mimic all Office features online.

There are several benefits and pitfalls to these attempts. The main pitfall is that your documents will probably exist online, and if you are cut off from the Internet – no access to your work. I say “probably” because Zoho has actually developed a service (based on Google Gears, actually) that gives you the ability to save your work off line, work on it while disconnected, and then upload it whenever you connect. Also, if you are one of the few that really, really use those obscure Office features that haven’t been re-created online yet, you might really hate not being able to use them.

The benefits of using an online publishing MS Office alternative are numerous. Any of the sites mentioned above will give you a list of these benefits. The main one that I like is that you can collaborate with others online, in real time (sometimes), on the same document. No more emailing back and forth copies of work, only to have someone start working on the older version because they forgot to open the latest email. You can also open your work up to any collaborators that you choose, or share the final product with the world.

The lightweight nature of the programming used in most of these websites means that they also work great on Mobile devices. Some of these companies are developing mobile versions specifically for some mobile devices. See this website for Zoho on the iPhone.

Another nice feature of most MS Office alternatives is that they can import Office documents, as well as export to MS Office file formats. They are not only online alternatives – they also seamless integrate with MS Office.

Of course, I forgot to mention the biggest draw for educators wanting to use these sites – they are usually free. Upgrades are also possible – for example, Google Docs will charge you $50 if you want support. That’s some pretty inexpensive support.

The field of “online MS Office alternatives” is rapidly growing. I usually have to hit the Zoho blog several times a week just keep up with all of the changes. Will any of these companies actually ever kill MS Office? I doubt it. But they have been causing Microsoft to re-think how they do business, and even start offering new features that probably would have never happened without this little nudge.

Blogs or Discussion Boards in Online Classes?

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I was interviewed recently by Magna Publications about the differences between using Blogs and Discussion Boards in Online classes. In the next month or so, I will also be developing this idea into a full article. I will let you know when that is published. Until then, the interview on this issue contains the basic thoughts and can be read here:

Focus on Faculty: Blogs or Discussion Boards?

Social Networking

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Social Networking Websites

Online news sites have been buzzing recently over sites like MySpace and Facebook. Google and Microsoft were both in bidding wars for a small chunk (less than 2%) of Facebook. Microsoft won that war by shelling out hundreds of millions of dollars. This just shows that these online giants see these sites as great investments for the future.

According to Wikipedia, social network services are “primarily web based and provide a collection of various ways for users to interact, such as chat, messaging, email, video, voice chat, file sharing, blogging, discussion groups, and so on.”

MySpace is probably the most popular social networking site in the United States. And probably also the most infamous. MySpace became popular before most parents had time to even think about privacy issues. Several high profile television shows and new stories highlighted some of the dangers inherent with people (especially teens and children) revealing too much information online. Obviously, caution must be exercised when joining any Internet-based network.

The positive side of social networking is that a carefully set-up network can help users connect with others. Facebook was designed to deal with some of the flaws people found with other social networking sites. By default in Facebook, public user information is kept to a minimum, unless the user decides to reveal more. Users are encouraged to join networks from the start, instead of being stand-alone profiles in a large sea of user profiles. Many other features give Facebook users greater control over who they interact with online.

Many colleges and universities have begun creating groups in sites like Facebook. The communication potential for groups like these are immense. In fact, schools and groups within larger universities are beginning to start Facebook groups. Even some classes are getting in on this trend. These groups can also be great resources for keeping alumni connected with their alma mater.

Some schools and organizations are a little leery of having so much personal information controlled by someone else, or even stored on someone else’s site. ELGG and Ning offer a some solutions to these concerns. Ning gives organizations the ability to create their own social network, controlled by their administrators. ELGG gives anyone the ability to download the ELGG social network code and install in on their own server. Both systems have their pros and cons, but are worth considering for schools that are into do-it-yourself projects.

Hundreds of social networking sites exist. Google and Yahoo even each have one of their own. Each one has a slightly different spin than the others, or maybe even a slightly different target group. For a list of notable social networking sites, see this list on Wikipedia:

http://en.wikipedia.org/wiki/List_of_social_networking_websites

Wikipedia

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Wikipedia - Yes or No

Bring up Wikipedia in academic circles, and you will probably get a passionate argument of how this controversial site is ruining student research papers. I’ve seen many syllabuses (that is the way you spell it, FYI) with entire pages devoted to warning students about using Wikipedia references in anything academic – even discussion board replies.

I’m going to go out on a limb here and say something that may not sit well with you are first – Wikipedia does make a great research site. So far, I’ve found it to be one of the best out there (if you don’t count search engines). Blasphemy, you say? Well, let me make my case.

First of all, I need to start by saying this: Wikipedia makes a horrible reference site. There’s one simple reason behind that: you should never quote a reference that can change. There are a few other reasons, but that is the main heart of that. Here’s the crazy thing most people don’t realize: the creators of Wikipedia agree with this. They always have. So – don’t blame Wikipedia for ruining research papers. Blame whoever didn’t teach your students better referencing skills in the first place.

The problem is, when we try to scare students away from referencing Wikipedia, we tend to make to whole site out as bad. And that’s just not the case.

I typically start any research project with Wikipedia. I am a big believer in Social Constructivism pedagogy. In basic terms, that means we construct knowledge by connecting new knowledge to old knowledge and share these connections with others.

For Constructivists like me, Wikipedia is a gold mine. Not only do you find articles on almost every subject imaginable, but you will also see links within the article that link to related articles as you read. Everything in Wikipedia is connected to existing concepts. So – you don’t just learn some random new fact – you can easily see how it fits into the greater body of general knowledge.

This, at least in my theory, is why Wikipedia is so popular and oft-quoted: people remember more of what they read there because it is connected to the greater body of worldwide knowledge.

The other great thing about Wikipedia is list of references and external links found at the bottom of most articles. These links usually lead to the sites or sources that do make good references. And these references also deal with another problem people have with Wikipedia: “since anyone can edit it, how do you know the information is correct?” Valid question, and Wikipedia is working on that in different ways. But here is my answer: don’t make Wikipedia the last word for your research. Check the references and check the external links – see where those lead you, and see if the Wikipedia article is correct. If not – then why not go back and correct it? That kind of is the point, anyway.

YackPack: Will Voice-Based E-mail Catch On?

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YackPack Screenshot

We’ve all ran into the same big problem with e-mail: it’s so hard to read a person’s mood in the message. Are they angry, happy, bored? Many an enemy has been made in the world over the mis-typed or ill conceived response. Even a smiley really doesn’t help that much – mainly because so many people misuse them. “Your such an idiot :)” – so obviously a joke… right? Phones usually always beat e-mails in the accurate communication department. So, can you combine voice with e-mail to overcome these problems?

Some companies can have made attempts at this. Google Talk introduced a Voice Message system for email that I’ve touched on before. YackPack is a website that seems to move the concept of email totally into the voice realm. Basically, with YackPack, you record messages to leave for people that are also on YackPack. They can then open the message, listen to it, and respond to it.

Sounds like a fun tool, but will it catch on? We tried it at my office, and it died out pretty quick after the cool factor died down – like, after one day of use. Other tools, like Google Talk and Skype, still find usage in my everyday work flow. But YackPack didn’t quite catch on. I still think it is a step in the right direction.

The biggest problem for us was that YackPack has a funky interface that is unusual to learn. It’s not hard, it just is so different from how e-mail is set-up. I think they could greatly improve “the Yack” if they just made the message retrieval and response system function and interface like e-mail currently does, rather than create an entirely new system. It takes a good chunk of time to learn the voice recording side of it as it is – so leave something in there that is familiar at least.

I’ve also seen tools that create online voice-based discussion boards. I’ve discussed this concept on Moodle discussion boards in the past. Martin Dougiamas, the creator of Moodle, had a great point. If all of your discussion is in a voice recording, you can’t quote someone and respond to that particular chunk. You also can’t search through the voice messages to even find a specific quote. You have to listen to the whole thing all over again. It’s just a much slower, time consuming way of doing asynchronous discussion.

I think another good reason that text-based e-mail and discussion will continue to dominate voice-based alternatives is the silence factor. You can type e-mail without having to close the office door for privacy. That can’t happen with YackPack.

Google Talk is probably more of the step in the right direction – messages recorded and sent to an email address still show up as an e-mail, but you can play the voice recording straight from the e-mail (built-in player is included, if the recipient has Gmail). It would be nice for them to give the options of then responding to the message in voice or text, but for now the only option is text. Also the built-in player in Gmail is Flash-based, so it should be easy to send that player to non-Gmail addresses, too – but so far you can’t.

The possibilities are there, and the ideas are in motion… so it will be interesting to see how these pan out.