<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What do You Need Help With?
</td>\
<tr>\
<td class="supportButton" width="50%">[[The Course Itself]]</td>\
<td class="supportButton" width="50%">[[R Programing|RQuestion]]</td>\
</tr>\
<tr>\
<td style="text-align:center;">(content, learning tools, edX, etc)</td>\
<td style="text-align:center;">(code, RSTudio, etc)</td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What part of the course do you have problems with?
</td>\
<tr>\
<td class="supportButton" width="50%">[[Course Content|Content]]</td>\
<td class="supportButton" width="50%">[[Technical Stuff|Technical]]</td>\
</tr>\
<tr>\
<td style="text-align:center;vertical-align;top;" valign="top">(Words on the page, what an assignment is asking, etc)</td>\
<td style="text-align:center;vertical-align;top;">(The stuff around the course content seems to have problems with not working right when I do the right things)
</td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[Course Structure Questions|Syllabus]]</td>\
<td class="supportButton" width="50%">[[Other Participants|Participants]]</td>\
</tr>\
<tr>\
<td style="text-align:center;vertical-align;top;">(course costs, schedule, due dates, etc)</td>\
<td style="text-align:center;vertical-align;top;">(problems with other participants in the course)</td>\
</tr>\
</table>Have you run into a problem with R Programming? Just not understanding what to do? Juypter Notebooks not working for you? Please fill out the form below for more help.
<form name="ContentSupportForm" method="post" action="support.php">\
<table width="600px">\
<tr>\
<td valign="top"><label for="first_name">First Name *</label></td>\
<td valign="top"><input type="text" name="first_name" maxlength="50" size="30"></td>
</tr>\
<tr><td valign="top"><label for="last_name">Last Name *</label></td>\
<td valign="top"><input type="text" name="last_name" maxlength="50" size="30"></td>\
</tr>\
<tr>\
<td valign="top"><label for="email">Email Address *</label></td>\
<td valign="top"><input type="text" name="email" maxlength="80" size="30">\
<input type="hidden" name="course" value="Test Support">\
<input type="hidden" name="subject" value="R Programming">\
<input type="hidden" name="supportemail" value="mcrosslin@gmail.com">\
</td>\
<tr>\
<td valign="top"><label for="comments">What can we help you with? *</label></td>\
<td valign="top"><textarea name="comments" maxlength="1000" cols="25" rows="6"></textarea></td>\
</tr>\
<tr>\
<td colspan="2" style="text-align:center"><input type="submit" value="Submit"></td>\
</tr>\
</table>\
</form>\Does something not make sense to you about the content? Think something is worded wrong, or not teaching you the right things? Does something not make sense in the lessons? Please fill out this form to let us know what we can help you with about the course content or structure:
<form name="ContentSupportForm" method="post" action="support.php">\
<table width="600px">\
<tr>\
<td valign="top"><label for="first_name">First Name *</label></td>\
<td valign="top"><input type="text" name="first_name" maxlength="50" size="30"></td>
</tr>\
<tr><td valign="top"><label for="last_name">Last Name *</label></td>\
<td valign="top"><input type="text" name="last_name" maxlength="50" size="30"></td>\
</tr>\
<tr>\
<td valign="top"><label for="email">Email Address *</label></td>\
<td valign="top"><input type="text" name="email" maxlength="80" size="30">\
<input type="hidden" name="course" value="Test Support">\
<input type="hidden" name="subject" value="Content Issue">\
<input type="hidden" name="supportemail" value="mcrosslin@gmail.com">\
</td>\
<tr>\
<td valign="top"><label for="comments">What can we help you with? *</label></td>\
<td valign="top"><textarea name="comments" maxlength="1000" cols="25" rows="6"></textarea></td>\
</tr>\
<tr>\
<td colspan="2" style="text-align:center"><input type="submit" value="Submit"></td>\
</tr>\
</table>\
</form>Are you having problems with something technical in EdX not working the way it should? Are you following directions, but errors are still happening? For help with any technical problems with EdX, please see this link:
<table cellpadding="0" cellspacing="2" border="0" width="500px">\
<tr>\
<td class="supportButton" width="50%"><a href="https://support.edx.org/" target="_top">EdX Support Center</a></td>\
</tr>\
</table><img src="instructors.png" border="0" style="float:right;padding-left:20px;" />Need some help? We are here to send you to the right person.
This quick Help page will take just a few steps, each step asking you to choose between two options. Click the option that comes closest to describing what you need help with. If you are not sure, just take your best guess. We will still see it, so don't worry.
<table cellpadding="0" cellspacing="2" border="0" width="500px">\
<tr>\
<td class="supportButton" width="50%">[[Ready? Let's Get Started|What do You Need Help With?]]</td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td width="50%" valign="top">If you have some basic questions about R or RStudio, you can ask our R Chatbot some questions. Just click on the "Click on Me" red button to the right to launch our friendly R Chatbot.
This chatbot answers basic questions about R, such as questions about what R is and where you can find and install R.
If you have a more advanced question, or the R CHatbot does not answer your question, you can click on the button below.
There is not a human behind R Chatbot - the information you enter will be sent to Recast.AI servers for anaylsis. Even though it doesn't collect any data about you, we recommend you keep the questions basic and not enter any personal information in R Chatbot. But feel free to say "Hello" and "Goodbye" if you like.
</td>\
<td width="50%" valign="top"><iframe src="bot.html" width="400" height="600" frameborder="0"></iframe></td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find An Answer?|R Programing]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[What is edX?|EdX Intro]]</td>\
<td class="supportButton" width="50%">[[What is This Course About?|Course Intro]]</td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[How Much Does This Cost?|Costs]]</td>\
<td class="supportButton" width="50%">[[Will I Be Graded?|Grading]]</td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[When Are Assignments Due?|Due Dates]]</td>\
<td class="supportButton" width="50%">[[Can I Turn in Work Late?|Late Policy]]</td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[How Long is the Course?|Length]]</td>\
<td class="supportButton" width="50%">[[I Have Another Question|Content]]</td>\
</tr>\
</table>Please know that we do take the Code of Conduct seriously. You can read the full Code of Conduct by clicking on the Syllabus link above. It can be summarized as follows:
<i>Our course is dedicated to providing a harassment-free experience for everyone, regardless of gender, age, sexual orientation, disability, physical appearance, body size, race, or religion (or lack thereof). We do not tolerate harassment of participants in any form.</i>
If you feel that you have faced any form of harassment based on any of these factors, please contact us so that we can deal with the situation.
<form name="ContentSupportForm" method="post" action="support.php">\
<table width="600px">\
<tr>\
<td valign="top"><label for="first_name">First Name *</label></td>\
<td valign="top"><input type="text" name="first_name" maxlength="50" size="30"></td>
</tr>\
<tr><td valign="top"><label for="last_name">Last Name *</label></td>\
<td valign="top"><input type="text" name="last_name" maxlength="50" size="30"></td>\
</tr>\
<tr>\
<td valign="top"><label for="email">Email Address *</label></td>\
<td valign="top"><input type="text" name="email" maxlength="80" size="30">\
<input type="hidden" name="course" value="Test Support">\
<input type="hidden" name="subject" value="Issue with another Participant">\
<input type="hidden" name="supportemail" value="mcrosslin@gmail.com">\
</td>\
<tr>\
<td valign="top"><label for="comments">What can we help you with? *</label></td>\
<td valign="top"><textarea name="comments" maxlength="1000" cols="25" rows="6"></textarea></td>\
</tr>\
<tr>\
<td colspan="2" style="text-align:center"><input type="submit" value="Submit"></td>\
</tr>\
</table>\
</form><h2>How Much Does This Cost?</h2>
There are two price levels for all edX courses that offer certificates: <b>Audit</b> or <b>Certificate Seeker</b>.
The <b>Audit</b> track is free for anyone that registers. You can go through all of the course material and complete all of the assignments, even earning grades on most of them. However, you will not earn a certificate if you pass, and your assignments will either be automatically graded, or graded by other peers in the course rather than the instructor.
The <b>Certificate Seeker</b> will cost a small fee (see the course home page for the exact fee). Those that sign up for this option will need to achieve a passing score of at least 70% on all graded assignments (see the Syllabus tab at the top of the page for a list of all assignments). Your assignments will either be automatically graded by the system, or graded by the instructor using a posted rubric.
If you signed up for the <b>Audit</b> track, but wish to upgrade to the <b>Certificate Seeker</b> track, you can do so before the upgrade deadline. See the course home page for the upgrade deadline for this course.
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><h2>Will I Be Graded?</h2>
Participants that sign up for the free <b>Audit</b> track will get grades on the test that are automatically graded, and any assignments that are peer or self-graded. These grades are for your own information, as you will not be earning a certificate for auditing the course.
Participants that pay for the <b>Certificate Seeker</b> track will be required to earn grades in order to receive a certificate. You will be required to earn an overall grade of 70% or higher to pass. You will receive automatic grades on the assessments and/or grades from the instructor on other assignments.
To see what assignments are graded, how points they are worth, and how your grade is calculated, click on the Syllabus tab above.
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><h2>When are Assignments Due?</h2>
Since this is a three week course, you really should stay on top of any due dates. For <b>certificate seekers</b>, you will be expected to meet all deadlines in order to receive your grades.
Many of the due dates for various assignments will be listed next on the page of the assessment or assignment. For an overview of all due dates, please click on the "Syllabus" link at the top of the page.
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><h2>Can I Turn in Work Late?</h2>
In general, due to the short length of the course, we will not accept late work. However, we do understand that there are issues or life situations that get in the way. If you feel you need to ask for an extension on a deadline, please feel free to contact the course staff (the button below will lead to a form to contact us).
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><h2>How Long is the Course?</h2>
All of the courses within the UTAx Learning Analytics Series are three weeks in length, except for the introductory foundations course which is 4 weeks long.
When you start the course on Week 1, you will notice there is also a Week 0. This is not an actual week, but a place to learn about this course, edX, and your fellow participants. You may go through what you need in Week 0 as you need it.
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><iframe width="560" height="315" src="https://www.youtube.com/embed/d-u_7vdag-0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
This video covers how to install RStudio, the main program we recommend for learning or utilizing R in this course.
Still have other R or RStudio questions?
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Ask the R Chatbot|R Bot]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What part of R Programming do you wwant help with?
</td>\
<tr>\
<td class="supportButton" width="50%">[[Install RStudio|RStudio]]</td>\
<td class="supportButton" width="50%">[[Other R Questions|R Bot]]</td>\
</tr>\
<tr>\
<td style="text-align:center;">(ready to install RStudio and jump in)</td>\
<td style="text-align:center;">(other questions about R and RSTudio)</td>\
</tr>\
</table><h2>What is edX?</h2>
<iframe width="760" height="415" src="https://www.youtube.com/embed/B-EFayAA5_0?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><H2>What is This Course About?</H2>
<iframe width="760" height="415" src="https://www.youtube.com/embed/ho7iJQ1lKHc?rel=0" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen></iframe>
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find Your Answer?|Content]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>