<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What do you need help with?
</td>\
<tr>\
<td class="supportButton" width="50%">[[E-Mail|EMail]]</td>\
<td class="supportButton" width="50%">[[This Course|The Course Itself]]</td>\
</tr>\
<tr>\
<td style="text-align:center;">(email passwords, not getting emails, etc)</td>\
<td style="text-align:center;">(content, learning tools, Canvas, etc)</td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What part of the course do you have problems with?
</td>\
<tr>\
<td class="supportButton" width="50%">(link: "Course Content & Activities")[(set: $choice to "content")(goto: "FAQ Bot")]</td>\
<td class="supportButton" width="50%">[[Canvas Itself|Canvas]]</td>\
</tr>\
<tr>\
<td style="text-align:center;vertical-align;top;" valign="top">(Words on the page, what an assignment is asking, etc)</td>\
<td style="text-align:center;vertical-align;top;">(Some glitch or technical issue with Canvas itself)
</td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">(link: "Course Structure Questions")[(set: $choice to "structure")(goto: "FAQ Bot")]</td>\
<td class="supportButton" width="50%">[[Other Students|Participants]]</td>\
</tr>\
<tr>\
<td style="text-align:center;vertical-align;top;">(where to find things, schedule, due dates, etc)</td>\
<td style="text-align:center;vertical-align;top;">(problems with other students in the course)</td>\
</tr>\
</table><iframe src="email_BIOL_1333.html" width="100%" height="300" frameborder="0"></iframe>\
<table cellpadding="0" cellspacing="6" border="0" width="70%">\
<tr>\
<td class="supportButton" width="50%">[[Back to the FAQ Chatbot|FAQ Bot]]</td>\
<td class="supportButton" width="50%">[[Back to the Beginning|What Do You Need Help With?]]</td>\
</table>Is something about the functionality of Canvas itself not working for you? See the help page for UTA Canvas for help, or contact the Canvas Support Hotline line at 1-855-597-3401:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%"><a href="https://www.uta.edu/provost/Canvas/canvas-students/faq-students.php" target="_blank">Canvas FAQs</a></td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>
Still need help? Send an email to your instructor for more help:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Contact the Instructor]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><img src="BIOLinstructors.jpg" border="0" style="float:right;padding-left:20px;" />Need some help with the course? I am here to get you to the right resources.
This quick Help page will take just a few steps, each step asking you to choose between a few options. Click the option that comes closest to describing what you need help with. If you are not sure, just take your best guess.
<table cellpadding="0" cellspacing="2" border="0" width="500px">\
<tr>\
<td class="supportButton" width="50%">[[Ready? Let's Get Started|What Do You Need Help With?]]</td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td width="50%" valign="top">If you have some basic questions about {(if: $choice is "content")[course content or activities]}{(if: $choice is "structure")[things like where to find resources, course schedule, or due dates]}, you can ask our FAQ Chatbot some questions. Just click on the "Click on Me" red button to the right to launch our friendly FAQ Chatbot.
This chatbot answers basic questions about the course, such as questions about assignments, course procedure, and course structure.
If you have a more advanced question, or the Chatbot does not answer your question, you can click on the Contact button below.
There is not a human behind the Chatbot - the information you enter will be sent to SAP Conversational AI servers for anaylsis. Even though it doesn't collect any data about you, we recommend you keep the questions basic and not enter any personal information into the Chatbot. But feel free to say "Hello" and "Goodbye" if you like.
</td>\
<td width="50%" valign="top"><iframe src="CHATBOT-BIOL-1333.html" width="400" height="600" frameborder="0"></iframe></td>\
</tr>\
<tr>\
<td class="supportButton" width="50%">[[Didn't Find An Answer?|Contact the Instructor]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>Please know that we do take the UTA Code of Conduct seriously. You can read the full Code of Conduct and other UTA standards here:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%"><a href="https://www.uta.edu/conduct/code-of-conduct/index.php" target="_blank">UTA Code of Conduct</a></td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>
If you feel that you have faced any form of harassment based on any of these factors, please either contact your instructor using the e-mail form via the link below, or follow the procedures from the link above.
<table cellpadding="0" cellspacing="2" border="0" width="500px">\
<tr>\
<td class="supportButton" width="50%">[[Contact the Instructor]]</td>\
</tr>\
</table>Please see the password reset tool to get a new password:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%"><a href="http://www.uta.edu/password" target="_blank">Password Reset</a></td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>
Still need help? Send an email to your instructor for more help:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Contact the Instructor]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What part of email are you having a problem with?
</td>\
<tr>\
<td class="supportButton" width="50%">[[Password is not Working|Email Password]]</td>\
<td class="supportButton" width="50%">[[Not Getting Emails I Should|Email Other]]</td>\
</tr>\
<tr>\
<td style="text-align:center;">(I forgot my password or it doesn't work)</td>\
<td style="text-align:center;">(Something else is wrong after I sign in)</td>\
</tr>\
</table>Please see the self-service tool to report a problem, request a service, or review your open tickets:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%"><a href="http://uta.service-now.com/selfservice" target="_blank">Report a Problem</a></td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>
Still need help? Send an email to your instructor for more help:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Contact the Instructor]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table><table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td colspan="2" style="text-align:center;">What do you need help with?
</td>\
<tr>\
<td class="supportButton" width="50%">[[Personal Stuff]]</td>\
<td class="supportButton" width="50%">[[Course or Technology]]</td>\
</tr>\
<tr>\
<td style="text-align:center;">(personal, academic, and career issues)</td>\
<td style="text-align:center;">(emails, content, learning tools, etc)</td>\
</tr>\
</table>UTA Counseling and Psychological Services (CAPS) is committed to helping students meet their full personal, academic, and career potential. Services are available to help students increase their understanding of personal issues address mental and behavioral health problems and make positive changes in their lives.
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%"><a href="https://www.uta.edu/caps/" target="_blank">CAPS Website and Resources</a></td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>
Still need help? Send an email to your instructor for more help:
<table cellpadding="0" cellspacing="6" border="0" width="100%">\
<tr>\
<td class="supportButton" width="50%">[[Contact the Instructor]]</td>\
<td style="text-align:center;"> </td>\
</tr>\
</table>